1.- IDENTIFICATION DATA

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following brand identification data is reflected below:

Savia Cosmetics 

Maria Eugenia Ossott

NIE: Y-8004808V

C/Cartellá 83  Esc. A SA 2da. 08031. Barcelona

hola@saviacosmetics.com

Telf: +34930231494

2.- USERS

By using this website and by accepting this Privacy Policy, the user (hereinafter, the “User” or “Users”) is informed and gives their free, informed, specific and unequivocal consent for the personal data they provide through the website located at the URL [https://www.saviacosmetics.com/] (hereinafter, the “Website”) to be processed by Savia Cosmetics, as well as the data derived from their browsing and any other data they may provide in the future.

The User should carefully read this Privacy Policy, which has been drafted in a clear and simple manner to facilitate its understanding, and the User may freely and voluntarily determine whether he/she wishes to provide his/her personal data to Savia Cosmetics.

3.- WEBSITE

Savia Cosmetics provides access to a multitude of information or products (hereinafter, “the content”) on the Internet belonging to Savia Cosmetics to which the User may have access. The User assumes responsibility for the use of the website. This responsibility extends to any registration required to access certain services or content.

In this registration, the User shall be responsible for providing truthful and lawful information. As a result of this registration, the User may be provided with a password for which he/she will be responsible, undertaking to make diligent use of it. The User undertakes to make appropriate use of the content that Savia Cosmetics offers through its website and, by way of example but not limited to, not to use it for (i) engaging in activities that are illicit, illegal or contrary to good faith and public order; (ii) disseminating content or propaganda of a racist, xenophobic, pornographic-illegal nature, in support of terrorism or that violates human rights; (iii) cause damage to the physical and logical systems of Savia Cosmetics, its suppliers or third parties, introduce or disseminate computer viruses or any other physical or logical systems that may cause the aforementioned damage; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Savia Cosmetics reserves the right to remove all comments and contributions that violate the respect for the dignity of the person, which are discriminatory, xenophobic, racist, pornographic, that violate youth or childhood, public order or public safety or that, in his opinion, are not suitable for publication. In any case, Savia Cosmetics will not be responsible for the opinions expressed by users through forums, social networks or other participation tools.

4.- PRIVACY AND DATA PROTECTION POLICY

Savia Cosmetics complies with the guidelines of Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights and other regulations in force at any given time and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the Protection of Individuals with regard to the processing of their personal data.

To this end, together with each form for collecting personal data, in the services that the User may request from hola@saviacosmetics.com, the user will be informed of the existence and acceptance of the conditions for processing their data in each case, informing them of the responsibility of the file created, the address of the party responsible, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of the processing and the communication of data to third parties, if applicable.

Savia Cosmetics also informs you that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your e-mail for commercial purposes at all times.

This privacy notice explains how we collect and process your personal data through our website www.saviacosmetics.com including any information you provide to us when you register for our newsletter, participate in sweepstakes or any other action that requires the collection of your personal data.

The use of the website www.saviacosmetics.com is reserved for persons over 18 years of age, so when you provide your details you fulfil this requirement.

Savia Cosmetics is the data controller and Maria Eugenia Ossott is responsible for your data.

Contact details:

Savia Cosmetics 

Maria Eugenia Ossott

C/Cartella 83  SA 2da

Barcelona

08031

hola@saviacosmetics.com

To modify the data you have provided us with, please send an email to hola@saviacosmetics.com. This privacy policy was updated in June 2021.

4.1.- WHAT DATA WE COLLECT

We collect personal data such as:

  • Identifying data: Name and surname, name of your company or user name.
  • Contact details: email, billing address, billing address of your company and telephone number.
  • Transaction data: this may include details about your payments and other details about purchases you have made on saviacosmetics.com.
  • Technical data: login data, internet protocol address, browser type and version, browser plug-in type and version, time zone setting and location, operating system, platform and other technology you use on the devices with which you access the website.
  • Profile data: Your username and password, purchases, orders, interests, preferences, comments and responses to surveys in which you have participated.
  • Usage data: information about how you use our website, products and services.
  • Marketing and communication data: your preferences for receiving marketing communications from us and communication preferences.

We may also process complementary data from your personal data, data that does not reveal your identity and as such is not personal data, e.g. review of usage data to calculate the percentage of website users who use a specific feature of the site. In case these data are linked to your personal data, they will be treated as personal data, as mentioned above.

-Sensitive information

We do not collect data about you that involves sensitive information, i.e. data about your race, religion, ethnic origin, religious or political beliefs, philosophical beliefs, sexual orientation or trade union membership, health-related information or genetic and biometric data. We also do not collect information about criminal offences or convictions.

4.2.- HOW WE COLLECT YOUR PERSONAL DATA.

We collect your data through different methods:

– Direct interaction.

You provide us with data by filling in forms on www.saviacosmetics.com, otherwise or by communicating with us by post, telephone, mail or otherwise, when:

  • You create a user account.
  • You place an order on the website.
  • You subscribe to our newsletter.
  • You request some kind of information, about products, points of sale, etc.
  • You participate in sweepstakes, promotions or surveys. 

– Automated interaction.

As you use our website, we may automatically collect data about your computer, browsing actions and site usage patterns. We collect this data through the use of cookies, server logs and similar technologies. Please see our cookie policy for more information.

– Through third parties or publicly available sources.

We may receive personal data about you from third parties and public sources such as:

  • Web analytics providers such as Google, WooCommerce.
  • Advertising media such as Facebook, Instagram outside the EU.
  • Search information providers such as Google, outside the EU.
  • Other marketplaces such as Amazon. 
  • Financial and transaction data from technical, payment and delivery service providers such as Envialia, Paypal and Redsys.

4.3.- FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

Depending on the products, services or functionalities that you wish to enjoy at any given time, we will need to process certain data or others, which in general will be, depending on the case, the following:

  • Your identification data (e.g. your first name, last name, language and country from which you interact with us, contact details, etc.);
  • Financial and transactional information (e.g. your payment or card details, information about your purchases, orders, returns, etc.);
  • Connection, geolocation and navigation data (in case you interact with Us from your mobile phone, for example);
  • Commercial information (for example, if you are subscribed to our newsletter),
  • Data on your tastes and preferences.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the website, we will mark some fields as mandatory (*), as they are data that we need to provide you with the service or give you access to the functionality in question. Please note that if you choose not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.

Depending on how you interact with our website, we will process your personal data for the following purposes:

We describe the ways in which we will use your personal data and the legal grounds on which we will process that data. Also what our legitimate interest is where relevant.

We may process your personal data for various legal reasons depending on what it is being used for. Please email hola@saviacosmetics.com if you require further information or wish to withdraw your consent.

  • Purpose: Register as a new customer

Type of data: identity and contact

Legal Basis: To identify you as a user and give you access to the different functionalities of the account.

  • Purpose: For the development, fulfilment and execution of the contract of sale or services that you have contracted with Us on the website.

Type of data: identity, contact, financial, transaction, marketing and communication data.

Legal Basis: To carry out the contract or purchase agreement. Manage the payment of products and activate mechanisms to prevent possible fraud during the purchase process.

  • Purpose: To manage our relationship, receive notifications of possible changes to our privacy policy, ask you to complete a survey or leave a review.

Type of data: identity, contact, profile, marketing and communication data.

Legal Basis: To enter into a proper contract, to comply with our legal obligations, for our legitimate interests, to keep our records up to date and to study the use of products by our customers.

  • Purpose: To participate in sweepstakes or surveys, questionnaires, review .

Type of data: identity, contact, profile, usage, marketing and communication data.

Legal Basis: To carry out promotional activities, manage your subscription to the newsletter, disseminate photographs or images that you have shared publicly on the website or on social networks, provided that you give us your consent to do so.

  • Purpose: To administer and protect our company and website, (including troubleshooting, data analysis, testing, system maintenance, support, reporting and data hosting).

Type of data: identity, contact and technical data.

Legal basis: Legitimate interests, to continue business, to provide IT and administration services, network security, to prevent fraud and in the context of a company reorganisation. Necessary to comply with our legal obligation.

  • Purpose: To provide you with interesting content and advertisements, to be able to measure and understand the effectiveness of advertising actions.

Type of data: identity, contact, profile, usage, marketing and communication, technical.

Legal Basis: For our legitimate interests to keep our records up to date and to study our customers’ use of our products, to develop them, to grow our business and to improve our marketing strategy.

  • Purpose: Use of data analytics to improve our website, products, marketing, customer relationship and UX.

Type of data: technical and usage data.

Legal Basis: For our legitimate interests to define customer types for products, keep the site up to date and relevant, develop the business and improve marketing strategies.

  • Purpose: To make recommendations and suggestions about products that may be of interest to you.

Type of data: identity, contact, technical, usage and profile.

Legal Basis: For our legitimate interests in developing new products and growing the business.

Marketing communications

You will receive communications from Savia Cosmetics if:

  • You requested information, placed an order or started the purchase process.
  • If you have provided your details and ticked the appropriate box to request and authorise the sending of newsletters.
  • In any case, as long as you have not requested to stop receiving such communications.
  • If we need to share your personal data with third parties for marketing purposes, we will obtain your consent beforehand.

 You can request to stop receiving communications from us at any time by sending an email to: hola@saviacosmetics.com or unsubscribing from any newsletter. 

If you opt out of receiving further communications, this will not apply to personal data you have provided to us after making a product purchase on our website, to leave a review or other services or transactions in order to comply with legal requirements.

Change of purpose

We will only use your data for the purposes for which we collect it, unless we reasonably consider that we should use it for another reason and the reason is compatible with the original purpose and always within the applicable law.

If we need to use your personal information for a purpose unrelated to the purpose for which we originally collected your data, we will notify you and explain the lawful reason for doing so.

4.4.- DISCLOSURE OF YOUR PERSONAL DATA.

We may need to share your information with the companies listed below for the purposes listed above:

IT and system administration service providers:

  • Google analytics. Web analytics service provided by Google Inc. Google analytics uses cookies (text files placed on your computer) to help veraandthebirds.com analyse how users use the site. The cookie about your use of veraandthebirds.com (including your IP address). It will be directly transmitted to and stored by Google on servers in the USA.
  • Hosting: Webempresa Europa SL. with registered address at C/ Almagro 11 6º 7ª 1 . 28010 Madrid (MADRID) processes the data for the purpose of providing hosting services to saviacosmetics.com. 
  • Web platform: WooCommerce. domiciled at 60 29th St #343, San Francisco USA processes the data for the purpose of providing its platform services to saviacosmetics.com. 
  • Email Marketing: Mailchimp, located at Ponce de Leon Ave NE, Suite 5000 – Atlanta, GA 30308 USA, under the EU Privacy Shield, processes data for the purpose of providing email marketing services to saviacosmetics.com.
  • Facebook Ireland, Ltd: 4 Grand Canal Square. Grand Canal Harbour. Dublín 2, Irlanda
  • Other: Professional advisors, such as managers, lawyers, auditors, marketing agencies and insurers providing consultancy, advisory, banking, legal, insurance and accounting services.

4.5.- INTERNATIONAL TRANSFERS.

Some of Savia Cosmetics’ service providers are located outside the European Economic Area, so the processing of the personal data you provide will involve a transfer of data outside the European Economic Area (EEA).

Countries outside the EEA do not always give the same levels of protection to your personal data, so European law has prohibited the transfer of personal data outside the EEA unless the transfer meets certain criteria.

Whenever we transfer your data outside the EEA, we do our best to ensure a similar degree of data security by ensuring that at least one of the following measures is met:

  • We only transfer your personal data to countries that the European Commission considers to provide an adequate level of protection for personal data.
  • When we use certain service providers, we may use specific contracts, codes of conduct or certification mechanisms approved by the European Commission that give personal data the same protection as in Europe.
  • When we use US-based providers, we may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to provide similar protection to personal data shared between Europe and the US.

If none of the above safeguards are available we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent or request further information about our data transfer mechanism outside the EEA at any time by sending an email to hola@saviacosmetics.com.

4.6.- DATA SECURITY

We have implemented security measures to prevent your data from being accidentally lost, used or accessed in an unauthorised manner, modified or disclosed. In addition, we limit access to your personal data to those employees, agents, consultants, etc. who have a business need to know. Your personal data will only be handled in accordance with our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected personal data breaches and will notify you and any relevant regulatory body in the event of such a breach.

4.7.- DATA RETENTION.

We will only retain your personal data for as long as is necessary to fulfil the purposes for which we have collected it, including to comply with legal, accounting or reporting requirements.

In establishing the appropriate period for retaining your personal data, we take into account the amount, nature and sensitivity of your personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we collect your data and whether we can achieve those purposes through other means and applicable legal requirements.

In certain circumstances, we may anonymise your data for statistical research purposes, in which case we may use this information permanently without notice.

4.8.- YOUR LEGAL RIGHTS.

Your rights under the Personal Data Protection Act are:

  • Request access to your personal data.
  • Request the rectification of your personal data.
  • Request the erasure of your personal data.
  • Request the transfer of your personal data.
  • In certain circumstances and for reasons related to your particular situation, you may request your right to data portability.
  • To request the restriction of processing and not to be subject to individualised decisions.
  • If you have provided us with your consent to the processing of your data for any purpose, you also have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please send an email to hola@saviacosmetics.com. In addition, in the event that any of your rights have been violated, the interested party has the right to file a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001-Madrid or through the AEPD’s website: https://sedeagpd.gob.es/sede-electronica-web/

 We may need to ask you for specific information to help us confirm your identity and to ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it. We may also contact you to request further information in relation to your request to expedite our response.

We aim to respond to any request within approximately one month, occasionally it may take longer if your request is more complex or involves multiple requests, in which case we will notify you and keep you updated.

4.9.- THIRD PARTY LINKS.

This website includes links to third party websites, clicking on them or enabling those links may allow third parties to collect or share your data. We do not control those third party websites and are not responsible for their privacy statements.

In the event that Savia Cosmetics has links to other Internet sites, Savia Cosmetics shall not exercise any control over such sites and content. 

Savia Cosmetics will not assume any responsibility for the contents of any link belonging to an external website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and constitutionality of any material or information contained in any such links or other Internet sites.

Likewise, the inclusion of these external connections shall not imply any kind of association, merger or participation with the connected entities.

4.10.- COOKIES.

We use cookies and similar devices to facilitate your navigation on the website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may be inaccessible or not function properly.

5. CHANGES TO THE PRIVACY POLICY

Savia Cosmetics reserves the right to make changes to this Privacy and Cookie Policy as it deems appropriate. If we do so, we will notify you by various means through the Platform (for example, through a banner, a pop-up or a push notification), or we will notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, where appropriate, object to or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements, taking advantage of the fact that you will always find it as a permanent point of information on our website.

6. APPLICABLE LAW AND JURISDICTION

The relationship between Savia Cosmetics and the User shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the city of Barcelona.